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We got a new job details in Nova IVF Fertiltiy & they are Hiring Candidates for Customer Care Executive
Job Details
Company Name : Nova IVF Fertiltiy
Company Location : Nashik, Maharashtra
Job Position : Customer Care Executive
Job Category : Jobs in Nashik
Job Description :
To remain well-groomed as per company policy. Handling telephonic inquiries of the patients and keeping a record of the same. Booking new and follow-up appointments of the patients Calling patients, who missed their first and follow-up appointments for the next appointment and reason for missing the same. Greeting and welcoming the patients/guests/consultants both voice and face-to-face. Assisting patients to fill-up the registration form and then registering patients in system Preparing patients file Retrieving lab reports from the lab at regular interval and arranging the same in the alphabetical order. Following the patient flow as per standards and coordinating the same with other roles in the center. Managing the patients waiting time in peak hours Managing the clinic ambience and display (Sound/Sight/Smell & Display on television, brochures, standee and notices) Monitoring the hygiene level of water counters and washrooms Encouraging patients to fill up the OPD patient feedback forms and collecting the same from the patients. Reviewing all forms for accuracy and completion according to Center policies prior to accepting Billing for the patients and closure of account on daily basis before leaving Collecting feedback forms from the patients and documenting the same. Maintaining the In & out appointment timings and end of the month preparing reports sending it to manager. Daily reports sending it to all concern department
Job Type: Full-time
Salary: ₹15,000.00 – ₹18,000.00 per month
Benefits:
Leave encashment
Paid time off
Provident Fund
Schedule:
Day shift
Ability to commute/relocate:
Nashik, Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor’s (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Speak with the employer+91-XXXXXXXXXX
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Note:
Before adopting any health tips, consult a doctor. Because no one knows better than your doctor what is appropriate or how appropriate for your body