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We got a new job details in Uprise Technology & they are Hiring Candidates for Customer Care Representative
Job Details
Company Name : Uprise Technology
Company Location : Vadodara, Gujarat
Job Position : Customer Care Representative
Job Category : Jobs in Vadodara
Job Description :
Call Centre Representative HIRING REQUIREMENTS
Graduated high school, but a bachelor’s degree in commerce or related fields is preferred.
Prior experience with customer service and call centers in relevant job roles.
Good knowledge of CRM practices and systems. Customer oriented attitude with professionalism.
Strong multitasking, time management, and target achieving skills.
Excellent communication and listening skills with good command over the English language.
AGE CRITERIA 21 – 35 years
ROLES & RESPONSIBILITIES FOR CALLING AGENTS
Call Centre Representative:
We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality.
Responsibilities
Handle many inbound and outbound calls to customers and clients.
Identify the needs of customers, resolve issues and provide solutions.
Upsell other products wherever possible.
Ensure you follow the customer service script provided by the company for uniformity.
Also, be well read on company policies and the website for FAQs or policy related answers.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Maintain records of the conversations with the customer and analyze the data.
Write and submit timely reports on performance, targets and customer queries.
Pay Scale: 15K – 30K/month
Minimum 1 Years Experience
Timing 9 AM – 9 PM (Rotational) 9 hours job
Mon – Saturday
Position Open: 35
Job Features
Full Time
9 AM - 9 PM
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Note:
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